Resident FAQs

• Q: Can you hold a place before I apply?

  A: No. We only hold a place once an application has been approved and a deposit has been received.

• Q: Do I pay first month’s rent and last month’s rent with my security deposit?

  A: Yes. We typically require the security deposit and 1st months rent as a deposit. We may require additional deposits for certain circumstances.

• Q: How old do you have to be to apply?

  A: We require every occupant over the age of 18 to apply. Applications for minors will not be accepted.

• Q: Who needs a cosigner?

  A: Cosigners are required on a case to case basis. If you believe your credit and income might ne low or if you plan on parents for support paying the rent it is highly advisable to offer to have a cosigner before you apply.

• Q: You have a property I want to rent. How do I apply?

  A: You can find our online application following this link: https://cardinalmanagementgroup.managebuilding.com/Resident/apps/rentalapp
  Please note there is a $35 non-refundable application fee that covers the credit and background check. We also require income verification via pay stubs and bank statements as well as copies of picture IDs.

• Q: How do I pay rent?

  A: Rent can be paid through your tenant portal which you will get access to once you move in. You will transfer the funds directly from your bank account into our trust account at no cost to you. You can log in every month to transfer the funds or set up a recurring payment.

• Q: I want to get a pet. What do I do?

  A: Please contact your property manager before getting a new pet as this might be in violation of your lease agreement and may result in early termination of your lease or eviction. If your lease does allow pets you will need to coordinate with your manager because extra security deposit, pet fees, and pet screening may apply.

• Q: I want to move out, but my roommate wants to stay. What do I do?

  A: Everyone who signed the lease is responsible for payment in full each month. If a roommate wishes to leave before the lease term is up they would be just as liable as the tenants who remain in the unit. If the lease is in month to month tenancy, then a 30 day notice to vacate could be given and any tenants who wish to remain in the unit would have to go through the application process and sign a new lease.

• Q: My lease expiration is coming and I want to move out. What do I do?

  A: You need to give notice 30 days before the end of your lease. After that you can schedule a pre move out inspection that will inform you of any repairs and cleaning you can do to avoid have money deducted from your security deposit. The last day of the lease after all personal property has been removed we will do a final inspection and within 21 days your security deposit will be returned to minus any repair and cleaning charges.

• Q: Who is responsible for paying for repairs & maintenance requests?

  A: The owner will pay for any repairs and maintenance caused by wear and tear. THE TENANT is responsible for any damage they do to the property outside of wear and tear.